May Day Weekend Public Holiday Closure
Please note the practice will be CLOSED on Monday 3rd May 2021 for the public holiday.
The eConsults completed after 6pm on Friday 30th April will be dealt with from 8am on Tuesday 4th of May. We will have staff working on this as quickly as possible, throughout the day, so please bear with us whilst we deal with the workload from the holiday weekend. This is still the first port of call for contacting us with a clinical or administrative query.
If you do not have access to the internet, you can telephone us on 0345 337 9922 for advice from the clinical team or to speak to reception for help with administrative queries.
For all prescription requests, including urgent, please telephone 01224 849 555 and leave a message with your request. If you request is urgent please state this clearly on your message, and remember to leave a telephone contact number in case we need to contact you. If you try to leave a prescription request but the telephone line is full, and it is not an urgent request, then please wait until after we have reopened again on Tuesday to try again to telephone the prescription line. We will have staff working throughout the day to clear the telephone line.
If you need urgent clinical advice when we are closed, you can telephone NHS 24 on 111, or if you need prescription advice, use the self-help guide above, or telephone your local pharmacy.
IMPORTANT NOTICE - COVID-19 Vaccination clinics for the over 80s.
Would all patients please note that the practice will be conducting COVID vaccinations for those over 80 years old registered with the practice on Sunday 31st January and Tuesday 2nd February. Appointment letters have already been sent out by NHS Grampian, and only those with appointments should attend.
All other patients should only come to the practice if asked to do so by a doctor. Please do not try for example to drop off samples or prescription requests on the vaccination clinic days as this will interfere with the safe flow of patients. Staff will not admit patients without an appointment.
Telephone triage and eConsults will be dealt with in the usual way on Tuesday, but only emergencies will be brought to the practice. We would ask all patients to call us only if they feel it is essential. We appreciate this may mean some inconvenience for a day, but we are sure that all our patients understand the critical nature of this and ask for your patience if calling.
We intend to have all our patients who are over 80 vaccinated by the practice during this period and would like to thank everyone in advance for their co-operation.
Changes to entering the GP Practice
We have recently had a buzzer system installed to help with the control of the number of patients in the waiting room, to aid social distancing. Upon entry, the first automatic door will open. The second automatic door will remain shut. Please press the screen on the left hand side with the finger icon, and then click 'Doctor Reception'. A receptionist will answer you as soon as possible, and ask if you have an appointment, or if you have been asked to drop off or collect something.
If you do not have an appointment, and have not been asked to drop off or collect something (e.g. a sample) then you may be asked to complete an E-Consult (see link below) or telephone us on 0345 337 9922. Thank you for your co-operation and understanding.
Flu Vaccinations 2020/2021
The way the public receive flu vaccinations is changing this year. NHS Grampian are creating hubs for flu vaccinations to be given, which means the GP practices are no longer the location for getting your flu vaccine done. Please DO NOT telephone the GP practice to book an appointment. If you are eligible, you will receive a letter from NHS Grampian, which will detail how to acquire an appointment. Please see the link below for the full information on the changes for the flu vaccine.
If you have read all of the information on the above link and still have queries, please DO NOT telephone the GP practice, instead visit www.nhsinform.scot or call the NHS Grampian Flu Call Centre on 0345 337 9899.
We now have a social media presence in the form of Facebook. Please follow us on these platforms to get up to date information about the practice.
Click this link to visit us on Facebook
COVID-19 Coronavirus update 16/3/20
Firstly, now that we have moved to full triage of all appointment requests we’d like to thank patients for being both pragmatic and understanding in trying to avoid coming to the practice unless strictly necessary. We are now reducing the routine non-urgent tasks we would normally carry out, such as reviews of patients with long term conditions, minor surgery and routine blood tests. In an attempt to reduce the footfall at the practice we are trying to do as much as we possibly can over the telephone. However, if you are asked to come down to the surgery, please follow the advice on the posters and whiteboards you will see around the entrance. Please also respect our staff and do not lean through the reception window when dealing with our receptionists. They can catch this virus too.
The Government advice has also changed, and no longer requires travel to be questioned now that it is recognised the virus is in the community. If you have developed symptoms, even mild ones, you should now self isolate for seven days. Therefore please do not call the practice for general advice about COVID-19 as we will direct you to the NHS inform website which is updated with the latest official advice, including how to self isolate, and has a simple questionnaire to help you decide whether it is likely you have contracted the virus.
From the NHS Inform website:
If you have symptoms of COVID-19
If you've developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild.
Phone your GP if:
- Your symptoms are severe or you have shortness of breath
- they worsen during home isolation
- they have not improved after 7 days
You should also phone your GP if you develop breathlessness or it worsens, especially if you:
- are 60 years old or over
- have underlying poor health
- have heart or lung problems
- have a weakened immune system, including cancer
- have diabetes
If your GP is closed, phone NHS 24 (111).
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
Go to https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19#overview for more information.
If you are calling the repeat prescription line please take a second to advise us of your preferred pharmacy and we can arrange for them to collect on your behalf. It helps reduce footfall and is one less chance of you meeting infected people in what will be a potentially high risk environment.
Once again, we’d like to thank all our patients for their patience as we work through this challenge. We will continue to update this website regularly.
Welcome to New Dyce Medical Practice
Our Practice serves some 10,000 patients, mostly in the Dyce/Newmachar area but also extending into rural communities. With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.